It wasn't long ago that a sick pet meant a visit to the vet – and that was a long wait, and sometimes too long – to an office that was too far away. That is rapidly changing and not just in the big cities. Whether in a small town miles away from any specialist or a crowded metro, online and on-demand pet care are among the more substantial changes in the way Indians care for their pets.
The primary driver in the cities has been convenience. Owners are overworked, roads are congested and traveling with an stressed out pet has made it more convenient to utilize services that can travel to them rather than them traveling to us. This evolution is well reflected in the services offered by DeePet services in Delhi — diagnosis, consultation, and follow ups are all conducted within the comfort of your home reducing the stress on your pet to a minimum. On the surface, it's a minor adjustment, but it makes the entire experience different for the animal and owner.
Not so in smaller towns and in remote areas, and perhaps more pertinent. There it is not about convenience, but access. For a farmer who has livestock or a family with one pet dog, there may never have been a qualified vet on hand. That's being bridged by telehealth consultations and travelling diagnostic units, which are bringing basic screening and expert advice into areas that clinics never went.
There is intent that bridges both worlds. These pet care services in Delhi NCR and others have demonstrated that a high quality care is not dependent on living in a particular area. With more and more Indians getting connected, the dream of pet owners can finally become a reality — not just those who live near the clinic.